FAQs

 

Are items packaged for gift-giving?

Yes. All of our jewelry items are beautifully packaged individually with care tips and ready for gifting unless the order has items that can be a set (necklace + bracelet, necklace + earrings, etc..) in a nice black Made in USA gift box and ribbon with the shop tag name on the top in a padded mailer. 

Your order can be directly shipped as a gift, and you should feel confident your loved one will receive a beautiful product. We do not include an invoice with the product, a packing slip can be added upon request. We can include a short note card of up to 15 words (optional) upon request when checking out. 

 

How do I know what size or length to choose?

For the best fit, please measure the perfect length of your favorite necklace or bracelet you already own, or use a piece of string cut to length when ordering. If you need help determining size, you can contact our team. 

 

What materials are used?

We use top-quality 925 sterling silver and Argentum silver or 14-karat gold-filled and 14-karat rose gold-filled metals from US and Italian markets for chains, clasps, and other metal components. Even our high-quality materials need proper care to maintain their flawless appearance and function.

 

What payment methods are available? 

We are happy to accept payment via credit card, Shop Pay or PayPal. If you select the e-check option through PayPal, we will not ship the item until the check clears. If you have an Etsy gift card, you can utilize this option when you order jewelry through our Etsy store.  

 

What is 14K Gold filled and Rose Gold filled?
Rose Gold-filled and Gold-filled jewelry are composed of a layer of solid gold bonded with heat and pressure to a base metal such as brass and are very durable. Gold-filled items are more than 50 times thicker than regular gold plating and the gold is of much higher quality. Gold-filled and Rose Gold-filled jewelry are beautiful and affordable alternative to solid gold and is safe on sensitive skin.

 

What is Gold Vermeil?

Gold Vermeil Is a layer of 24-karat gold plated on a Sterling silver base pendant.

 

What type of Gemstone do you use for your jewelry?
All gemstones are natural, genuine semi-precious stones otherwise noted in the listing. Due to their handcrafted/ hand-drilled nature, no two beads are exactly alike. Size, shape, and color might vary due to the nature of photographing and monitor color settings. Size compared to the U.S. dime.

If you'd like to see your stone size or color, please contact me for a picture or more info before purchasing.

 

What type of pearl do you use for your jewelry? 
We only use fresh water pearls or Swarovski element crystal pearls. Due to their nature, no two freshwater pearls are exactly alike. Size, shape, and lustrous might vary due to the nature of photographing and monitor color settings.

Swarovski element crystal pearls are chemical resistant. 

 

Shape  

Some pendants' shape are varied such as: kissing love birds, branch leaves, etc.

 

Hand stamped Initial Items

Since this item is created by hand, sometimes it's not perfectly centered, aligned, or initially too deep which lends itself to the unique handmade look of each item. Please allow the initial to be shown on the reverse side of the disc, this is normal because pressure is used when stamping. These can't be considered a defect. No two items are the same!